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Coverflex Wallet app
Coverflex Wallet app
Everything you need to know about the Coverflex Wallet
125 articles in this collection
Written by
Luisa Ataide
Overview
What happens if I no longer work for the company that gave me access to Coverflex?
Written by
Luisa Ataide
Updated over a week ago
What is the Coverflex wallet and how does it work?
Written by
Luisa Ataide
Updated over a week ago
How do I get invited and setup my account?
Written by
Luisa Ataide
Updated over a week ago
What happens if I forget my password?
Written by
Luisa Ataide
Updated over a week ago
Can I change the email address associated with my Coverflex account?
Written by
Luisa Ataide
Updated over a week ago
How can I check my balance and transactions?
Written by
Luisa Ataide
Updated over a week ago
Can I transfer balance between pockets?
Written by
Luisa Ataide
Updated over a week ago
Can I load my Coverflex account with my personal money?
Written by
Luisa Ataide
Updated over a week ago
What are the benefits available?
Written by
Luisa Ataide
Updated over a week ago
What happens if I no longer work for the company that gave me access to Coverflex?
Written by
Luisa Ataide
Updated over a week ago
I'm going to leave my firm, what should I do?
Written by
Luisa Ataide
Updated over a week ago
Swipe your Coverflex card
What type of card is it?
Written by
Luisa Ataide
Updated over a week ago
How can I order my Coverflex card?
Written by
Luisa Ataide
Updated over a week ago
My card didn't arrive. What should I do?
Written by
Luisa Ataide
Updated over a week ago
How long does it take for my card to reach the delivery address?
Written by
Luisa Ataide
Updated over a week ago
Can I change my card's PIN?
Written by
Luisa Ataide
Updated over a week ago
How can I use my Visa card online?
Written by
Luisa Ataide
Updated over a week ago
Does the Coverflex card support integration with digital wallets via NFC? What about MB Way?
Written by
Luisa Ataide
Updated over a week ago
When will my card be topped up?
Written by
Luisa Ataide
Updated over a week ago
What happens if the amount of money in my Coverflex card is lower than the price of something I want to pay for?
Written by
Luisa Ataide
Updated over a week ago
Is there a minimum or maximum amount I can spend on a transaction using the card?
Written by
Luisa Ataide
Updated over a week ago
Can I use my card internationally?
Written by
Luisa Ataide
Updated over a week ago
What do I do if my card is broken, lost or stolen?
Written by
Luisa Ataide
Updated over a week ago
Does the card have an expiration date?
Written by
Luisa Ataide
Updated over a week ago
I wasn't able to pay with my Coverflex card. What might have happened?
Written by
Luisa Ataide
Updated over a week ago
Are there costs associated with using the card?
Written by
Luisa Ataide
Updated over a week ago
Can I withdraw money with my Coverflex card?
Written by
Luisa Ataide
Updated over a week ago
Is there a maximum amount for contactless payments?
Written by
Luisa Ataide
Updated over a week ago
Get your money back - reimbursements
What categories work through reimbursement?
Written by
Luisa Ataide
Updated over a week ago
How do I ask for a reimbursement?
Written by
Luisa Ataide
Updated over a week ago
When should I expect to receive the reimbursement back?
Written by
Luisa Ataide
Updated over a week ago
I have uploaded the wrong document. What should I do?
Written by
Luisa Ataide
Updated over a week ago
Why was my reimbursement request rejected?
Written by
Luisa Ataide
Updated over a week ago
I forgot to use my company's tax number on the invoice. What should I do?
Written by
Luisa Ataide
Updated over a week ago
I want to change the IBAN. What should I do?
Written by
Luisa Ataide
Updated over a week ago
What can I do if I don't have enough money on my benefits wallet?
Written by
Luisa Ataide
Updated over a week ago
Make use of your meal allowance
Do I have a due date to use my meal allowance?
Written by
Luisa Ataide
Updated over a week ago
Where can I spend my meal allowance, using the Coverflex card?
Written by
Luisa Ataide
Updated over a week ago
Childcare Coverflex
What is the Coverflex Childcare benefit and how does it work?
Written by
Luisa Ataide
Updated over a week ago
The school I wanted to pay is not part of the Coverflex network
Written by
Luisa Ataide
Updated over a week ago
Can Coverflex Childcare be exchanged for cash?
Written by
Luisa Ataide
Updated over a week ago
Do I have a due date to use Coverflex Childcare vouchers?
Written by
Luisa Ataide
Updated over a week ago
Are expenses paid with Coverflex Childcare eligible for IRS purposes?
Written by
Luisa Ataide
Updated over a week ago
Can I use Coverflex Childcare to pay for extracurricular activities?
Written by
Luisa Ataide
Updated over a week ago
Can I use Coverflex Childcare to pay for school supplies?
Written by
Luisa Ataide
Updated over a week ago
Gym & fitness
What does the Gym & Fitness benefit category cover and how does it work?
Written by
Luisa Ataide
Updated over a week ago
Which expenses are considered Gym & Fitness expenses?
Written by
Luisa Ataide
Updated over a week ago
Health & wellbeing
What covers the health & wellbeing benefit category and how does it work?
Written by
Luisa Ataide
Updated over a week ago
Which expenses are considered Health & Well-being?
Written by
Luisa Ataide
Updated over a week ago
Education expenses
What covers the Education benefit category?
Written by
Luisa Ataide
Updated over a week ago
Which expenses are considered Education Expenses?
Written by
Luisa Ataide
Updated over a week ago
Senior expenses
What covers the senior expenses benefit category and how does it work?
Written by
Luisa Ataide
Updated over a week ago
What expenses are considered Senior expenses?
Written by
Luisa Ataide
Updated over a week ago
Professional Training
What covers the professional & training benefit category and how does it work?
Written by
Luisa Ataide
Updated over a week ago
Which expenses are considered as Professional Training expenses?
Written by
Luisa Ataide
Updated over a week ago
Public Transportation
What covers the public transportation benefit category and how does it work?
Written by
Luisa Ataide
Updated over a week ago
Which expenses are considered as Transport Card expenses?
Written by
Luisa Ataide
Updated over a week ago
Parking
What covers the parking benefit category and how does it work?
Written by
Luisa Ataide
Updated over a week ago
Which expenses are considered as Parking expenses?
Written by
Luisa Ataide
Updated over a week ago
Technology
What covers the Technology benefit category and how does it work?
Written by
Luisa Ataide
Updated over a week ago
Which expenses are considered as Technology expenses?
Written by
Luisa Ataide
Updated over a week ago
Apple specific questions
What is the Apple benefit?
Written by
Luisa Ataide
Updated over a week ago
How can I make use the Apple benefit?
Written by
Luisa Ataide
Updated over a week ago
What is the estimated time of arrival?
Written by
Luisa Ataide
Updated over a week ago
My order has customised specs, what should I do?
Written by
Luisa Ataide
Updated over a week ago
How can I cancel my order?
Written by
Luisa Ataide
Updated over a week ago
What is Apple Care?
Written by
Luisa Ataide
Updated over a week ago
How long does it take to update the Apple catalogue?
Written by
Luisa Ataide
Updated over a week ago
Can I upgrade an Apple product?
Written by
Luisa Ataide
Updated over a week ago
Donations
What covers the donations category and how does it work?
Written by
Luisa Ataide
Updated over a week ago
The entity I wanted to support isn't in the Coverflex list, what can I do?
Written by
Luisa Ataide
Updated over a week ago
Retirement & Investment
What covers the retirement & investment benefit category and how does it work?
Written by
Luisa Ataide
Updated over a week ago
If I leave the company, can I keep the products I have subscribed?
Written by
Luisa Ataide
Updated over a week ago
Is there a cost associated with the transfer of any amounts?
Written by
Luisa Ataide
Updated over a week ago
PPR Poupança E
What kind of contributions can I make?
Written by
Luisa Ataide
Updated over a week ago
Are there any acquisition costs for this product?
Written by
Luisa Ataide
Updated over a week ago
How can I manage this product?
Written by
Luisa Ataide
Updated over a week ago
How can I make a contribution outside the Coverflex platform?
Written by
Luisa Ataide
Updated over a week ago
What are the steps to withdraw amounts from this product?
Written by
Luisa Ataide
Updated over a week ago
Are there any investment risks associated with these products?
Written by
Luisa Ataide
Updated over a week ago
Do I need approval from the company to join this product?
Written by
Luisa Ataide
Updated over a week ago
What are the conditions for me to access the accrued amount of my product?
Written by
Luisa Ataide
Updated over a week ago
Is there a cost associated with the withdrawal of any amounts?
Written by
Luisa Ataide
Updated over a week ago
What are the steps to transfer amounts from my product to another Retirement and Savings Plan provider?
Written by
Luisa Ataide
Updated over a week ago
What is the amount of taxation on capital gains?
Written by
Luisa Ataide
Updated over a week ago
How can I use my PPR to pay off my mortgage?
Written by
Luisa Ataide
Updated over a week ago
Life Insurance Capitalisation Grupo Aberto
What kind of contributions can I make?
Written by
Luisa Ataide
Updated over a week ago
Are there any acquisition costs for this product?
Written by
Luisa Ataide
Updated over a week ago
How can I manage this product?
Written by
Luisa Ataide
Updated over a week ago
How can I make a contribution outside the Coverflex platform?
Written by
Luisa Ataide
Updated over a week ago
What are the steps to withdraw amounts from this product?
Written by
Luisa Ataide
Updated over a week ago
Are there any investment risks associated with these products?
Written by
Luisa Ataide
Updated over a week ago
Do I need approval from the company to join this product?
Written by
Luisa Ataide
Updated over a week ago
What are the conditions for me to access the accrued amount of my product?
Written by
Luisa Ataide
Updated over a week ago
Is there a cost associated with the withdrawal of any amounts?
Written by
Luisa Ataide
Updated over a week ago
What is the amount of taxation on capital gains?
Written by
Luisa Ataide
Updated over a week ago
What are the steps to transfer amounts from my product to another Retirement and Savings Plan provider?
Written by
Luisa Ataide
Updated over a week ago
PPR - Reimbursement
What kind of contributions can I make?
Written by
Luisa Ataide
Updated over a week ago
How does the reimbursement process work for retirement & investment products?
Written by
Luisa Ataide
Updated over a week ago
Which products are available at Coverflex under the reimbursement mode?
Written by
Luisa Ataide
Updated over a week ago
My PPR - Retirement and Savings Plan is not on the Coverflex product list. What do I do?
Written by
Luisa Ataide
Updated over a week ago
Insurance - General topics
How can I learn more about the insurance network?
Written by
Luisa Ataide
Updated over a week ago
How do I check my insurance policy?
Written by
Luisa Ataide
Updated over a week ago
Which family members can I add to the company policy?
Written by
Luisa Ataide
Updated over a week ago
How do I add my family members to my health insurance policy?
Written by
Luisa Ataide
Updated over a week ago
How can I pay for the inclusion of my family members to the company policy?
Written by
Luisa Ataide
Updated over a week ago
If I paid for my family from my net salary, how can I have access to the IRS declarations of my insurance policy?
Written by
Luisa Ataide
Updated over a week ago
Budgets
What is a budget and how does it work?
Written by
Luisa Ataide
Updated over a week ago
What can I buy with my budget?
Written by
Luisa Ataide
Updated over a week ago
How long can I use my budget?
Written by
Luisa Ataide
Updated over a week ago
I’m going to leave my company. What happens to my budget balance?
Written by
Luisa Ataide
Updated over a week ago
Make good use of exclusive discounts
How can I check the available discounts?
Written by
Luisa Ataide
Updated over a week ago
How can I use the discounts?
Written by
Luisa Ataide
Updated over a week ago
In order to enjoy the discounts, do I need to pay with the Coverflex card?
Written by
Luisa Ataide
Updated over a week ago
Do I have a due date to use the discounts?
Written by
Luisa Ataide
Updated over a week ago
What should I do to access the discount at A Farmácia?
Written by
Luisa Ataide
Updated over a week ago
What should I do to access the discount at SOFARMA?
Written by
Luisa Ataide
Updated over a week ago
What should I do to access the discount at Idea Spaces?
Written by
Luisa Ataide
Updated over a week ago
Additional help needed?
How can I get in direct contact with Coverflex's support team?
Written by
Luisa Ataide
Updated over a week ago
What are your customer support hours?
Written by
Luisa Ataide
Updated over a week ago
Which languages does Coverflex support?
Written by
Luisa Ataide
Updated over a week ago
Did we miss something?
What's our privacy policy?
Written by
Luisa Ataide
Updated over a week ago
I have some legal concerns. Who should I speak to?
Written by
Luisa Ataide
Updated over a week ago
I found a bug! What should I do?
Written by
Luisa Ataide
Updated over a week ago
Is there something we haven't covered here?
Written by
Luisa Ataide
Updated over a week ago