Coverflex Wallet app

What happens if I no longer work for the company that gave me access to Coverflex?

Written by Tadeu Saviano
Updated over a week ago

What is the Coverflex wallet and how does it work?

Written by Chris Kirkby
Updated over a week ago

How do I get invited and setup my account?

Written by Chris Kirkby
Updated over a week ago

What happens if I forget my password?

Written by Chris Kirkby
Updated over a week ago

Can I change the email address associated with my Coverflex account?

Written by Chris Kirkby
Updated over a week ago

How can I check my balance and transactions?

Written by Chris Kirkby
Updated over a week ago

Can I transfer balance between pockets?

Written by Chris Kirkby
Updated over a week ago

Can I load my Coverflex account with my personal money?

Written by Chris Kirkby
Updated over a week ago

What are the benefits available?

Written by Chris Kirkby
Updated over a week ago

What happens if I no longer work for the company that gave me access to Coverflex?

Written by Chris Kirkby
Updated over a week ago

I'm going to leave my firm, what should I do?

Written by Tadeu Saviano
Updated over a week ago

What type of card is it?

Written by Chris Kirkby
Updated over a week ago

How can I order my Coverflex card?

Written by Chris Kirkby
Updated over a week ago

My card didn't arrive. What should I do?

Written by Chris Kirkby
Updated over a week ago

How long does it take for my card to reach the delivery address?

Written by Chris Kirkby
Updated over a week ago

Can I change my card's PIN?

Written by Chris Kirkby
Updated over a week ago

How can I use my Visa card online?

Written by Chris Kirkby
Updated over a week ago

Does the Coverflex card support integration with digital wallets via NFC? What about MB Way?

Written by Chris Kirkby
Updated over a week ago

When will my card be topped up?

Written by Chris Kirkby
Updated over a week ago

What happens if the amount of money in my Coverflex card is lower than the price of something I want to pay for?

Written by Chris Kirkby
Updated over a week ago

Is there a minimum or maximum amount I can spend on a transaction using the card?

Written by Chris Kirkby
Updated over a week ago

Can I use my card internationally?

Written by Chris Kirkby
Updated over a week ago

What do I do if my card is broken, lost or stolen?

Written by Chris Kirkby
Updated over a week ago

Does the card have an expiration date?

Written by Chris Kirkby
Updated over a week ago

I wasn't able to pay with my Coverflex card. What might have happened?

Written by Chris Kirkby
Updated over a week ago

Are there costs associated with using the card?

Written by Chris Kirkby
Updated over a week ago

Can I withdraw money with my Coverflex card?

Written by Chris Kirkby
Updated over a week ago

Is there a maximum amount for contactless payments?

Written by Chris Kirkby
Updated over a week ago

What categories work through reimbursement?

Written by Chris Kirkby
Updated over a week ago

How do I ask for a reimbursement?

Written by Chris Kirkby
Updated over a week ago

When should I expect to receive the reimbursement back?

Written by Chris Kirkby
Updated over a week ago

I have uploaded the wrong document. What should I do?

Written by Chris Kirkby
Updated over a week ago

Why was my reimbursement request rejected?

Written by Chris Kirkby
Updated over a week ago

I forgot to use my company's tax number on the invoice. What should I do?

Written by Chris Kirkby
Updated over a week ago

I want to change the IBAN. What should I do?

Written by Chris Kirkby
Updated over a week ago

What can I do if I don't have enough money on my benefits wallet?

Written by Chris Kirkby
Updated over a week ago

Do I have a due date to use my meal allowance?

Written by Chris Kirkby
Updated over a week ago

Where can I spend my meal allowance, using the Coverflex card?

Written by Chris Kirkby
Updated over a week ago

What is the Coverflex Childcare benefit and how does it work?

Written by Chris Kirkby
Updated over a week ago

The school I wanted to pay is not part of the Coverflex network

Written by Chris Kirkby
Updated over a week ago

Can Coverflex Childcare be exchanged for cash?

Written by Chris Kirkby
Updated over a week ago

Do I have a due date to use Coverflex Childcare vouchers?

Written by Chris Kirkby
Updated over a week ago

Are expenses paid with Coverflex Childcare eligible for IRS purposes?

Written by Chris Kirkby
Updated over a week ago

Can I use Coverflex Childcare to pay for extracurricular activities?

Written by Chris Kirkby
Updated over a week ago

Can I use Coverflex Childcare to pay for school supplies?

Written by Chris Kirkby
Updated over a week ago

What does the Gym & Fitness benefit category cover and how does it work?

Written by Chris Kirkby
Updated over a week ago

Which expenses are considered Gym & Fitness expenses?

Written by Chris Kirkby
Updated over a week ago

What covers the health & wellbeing benefit category and how does it work?

Written by Chris Kirkby
Updated over a week ago

Which expenses are considered Health & Well-being?

Written by Chris Kirkby
Updated over a week ago

What covers the Education benefit category?

Written by Chris Kirkby
Updated over a week ago

Which expenses are considered Education Expenses?

Written by Chris Kirkby
Updated over a week ago

What covers the senior expenses benefit category and how does it work?

Written by Chris Kirkby
Updated over a week ago

What expenses are considered Senior expenses?

Written by Chris Kirkby
Updated over a week ago

What covers the professional & training benefit category and how does it work?

Written by Chris Kirkby
Updated over a week ago

Which expenses are considered as Professional Training expenses?

Written by Chris Kirkby
Updated over a week ago

What covers the public transportation benefit category and how does it work?

Written by Chris Kirkby
Updated over a week ago

Which expenses are considered as Transport Card expenses?

Written by Chris Kirkby
Updated over a week ago

What covers the parking benefit category and how does it work?

Written by Chris Kirkby
Updated over a week ago

Which expenses are considered as Parking expenses?

Written by Chris Kirkby
Updated over a week ago

What covers the Technology benefit category and how does it work?

Written by Chris Kirkby
Updated over a week ago

Which expenses are considered as Technology expenses?

Written by Chris Kirkby
Updated over a week ago

What is the Apple benefit?

Written by Chris Kirkby
Updated over a week ago

How can I make use the Apple benefit?

Written by Chris Kirkby
Updated over a week ago

What is the estimated time of arrival?

Written by Chris Kirkby
Updated over a week ago

My order has customised specs, what should I do?

Written by Chris Kirkby
Updated over a week ago

How can I cancel my order?

Written by Chris Kirkby
Updated over a week ago

What is Apple Care?

Written by Chris Kirkby
Updated over a week ago

How long does it take to update the Apple catalogue?

Written by Chris Kirkby
Updated over a week ago

Can I upgrade an Apple product?

Written by Chris Kirkby
Updated over a week ago

What covers the donations category and how does it work?

Written by Chris Kirkby
Updated over a week ago

The entity I wanted to support isn't in the Coverflex list, what can I do?

Written by Chris Kirkby
Updated over a week ago

What covers the retirement & investment benefit category and how does it work?

Written by Chris Kirkby
Updated over a week ago

If I leave the company, can I keep the products I have subscribed?

Written by Chris Kirkby
Updated over a week ago

Is there a cost associated with the transfer of any amounts?

Written by Chris Kirkby
Updated over a week ago

What kind of contributions can I make?

Written by Chris Kirkby
Updated over a week ago

Are there any acquisition costs for this product?

Written by Chris Kirkby
Updated over a week ago

How can I manage this product?

Written by Chris Kirkby
Updated over a week ago

How can I make a contribution outside the Coverflex platform?

Written by Chris Kirkby
Updated over a week ago

What are the steps to withdraw amounts from this product?

Written by Chris Kirkby
Updated over a week ago

Are there any investment risks associated with these products?

Written by Chris Kirkby
Updated over a week ago

Do I need approval from the company to join this product?

Written by Chris Kirkby
Updated over a week ago

What are the conditions for me to access the accrued amount of my product?

Written by Chris Kirkby
Updated over a week ago

Is there a cost associated with the withdrawal of any amounts?

Written by Chris Kirkby
Updated over a week ago

What are the steps to transfer amounts from my product to another Retirement and Savings Plan provider?

Written by Chris Kirkby
Updated over a week ago

What is the amount of taxation on capital gains?

Written by Chris Kirkby
Updated over a week ago

How can I use my PPR to pay off my mortgage?

Written by Chris Kirkby
Updated over a week ago

What kind of contributions can I make?

Written by Chris Kirkby
Updated over a week ago

Are there any acquisition costs for this product?

Written by Chris Kirkby
Updated over a week ago

How can I manage this product?

Written by Chris Kirkby
Updated over a week ago

How can I make a contribution outside the Coverflex platform?

Written by Chris Kirkby
Updated over a week ago

What are the steps to withdraw amounts from this product?

Written by Chris Kirkby
Updated over a week ago

Are there any investment risks associated with these products?

Written by Chris Kirkby
Updated over a week ago

Do I need approval from the company to join this product?

Written by Chris Kirkby
Updated over a week ago

What are the conditions for me to access the accrued amount of my product?

Written by Chris Kirkby
Updated over a week ago

Is there a cost associated with the withdrawal of any amounts?

Written by Chris Kirkby
Updated over a week ago

What is the amount of taxation on capital gains?

Written by Chris Kirkby
Updated over a week ago

What are the steps to transfer amounts from my product to another Retirement and Savings Plan provider?

Written by Chris Kirkby
Updated over a week ago

What kind of contributions can I make?

Written by Chris Kirkby
Updated over a week ago

How does the reimbursement process work for retirement & investment products?

Written by Chris Kirkby
Updated over a week ago

Which products are available at Coverflex under the reimbursement mode?

Written by Chris Kirkby
Updated over a week ago

My PPR - Retirement and Savings Plan is not on the Coverflex product list. What do I do?

Written by Chris Kirkby
Updated over a week ago

How can I learn more about the insurance network?

Written by Chris Kirkby
Updated over a week ago

How do I check my insurance policy?

Written by Chris Kirkby
Updated over a week ago

Which family members can I add to the company policy?

Written by Chris Kirkby
Updated over a week ago

How do I add my family members to my health insurance policy?

Written by Chris Kirkby
Updated over a week ago

How can I pay for the inclusion of my family members to the company policy?

Written by Chris Kirkby
Updated over a week ago

If I paid for my family from my net salary, how can I have access to the IRS declarations of my insurance policy?

Written by Chris Kirkby
Updated over a week ago

What is a budget and how does it work?

Written by Tadeu Saviano
Updated over a week ago

What can I buy with my budget?

Written by Tadeu Saviano
Updated over a week ago

How long can I use my budget?

Written by Tadeu Saviano
Updated over a week ago

I’m going to leave my company. What happens to my budget balance?

Written by Tadeu Saviano
Updated over a week ago

How can I check the available discounts?

Written by Chris Kirkby
Updated over a week ago

How can I use the discounts?

Written by Chris Kirkby
Updated over a week ago

In order to enjoy the discounts, do I need to pay with the Coverflex card?

Written by Chris Kirkby
Updated over a week ago

Do I have a due date to use the discounts?

Written by Chris Kirkby
Updated over a week ago

What should I do to access the discount at A Farmácia?

Written by Chris Kirkby
Updated over a week ago

What should I do to access the discount at SOFARMA?

Written by Chris Kirkby
Updated over a week ago

What should I do to access the discount at Idea Spaces?

Written by Chris Kirkby
Updated over a week ago

How can I get in direct contact with Coverflex's support team?

Written by Chris Kirkby
Updated over a week ago

What are your customer support hours?

Written by Chris Kirkby
Updated over a week ago

Which languages does Coverflex support?

Written by Chris Kirkby
Updated over a week ago

What's our privacy policy?

Written by Chris Kirkby
Updated over a week ago

I have some legal concerns. Who should I speak to?

Written by Chris Kirkby
Updated over a week ago

I found a bug! What should I do?

Written by Chris Kirkby
Updated over a week ago

Is there something we haven't covered here?

Written by Chris Kirkby
Updated over a week ago