This article clarifies the main questions regarding the Mobility benefit.
Where can I use the mobility benefit?
You can use the mobility benefit through the Bolt platform for ride services within Portugal.
How long are mobility codes valid for?
Mobility benefit codes have a two-year validity period from the date they’re issued.
Can I use two €10 coupons for a €20 trip on the mobility benefit?
No, there’s a limitation of one single coupon per trip.
Can I use the mobility benefit on Bolt Food, or only on rides?
The mobility benefit can only be used for rides, not for Bolt Food orders.
Can I use the mobility benefit outside Portugal?
No, the mobility benefit is only valid for rides within Portuguese territory.
Important notes:
If you contact Bolt’s support team, please mention that you’re a Coverflex user — this will help them handle your request faster.
If you notice that your credits were used for a Business account trip instead of a Personal one, please reach out to portugal@bolt-business.com.