Articles in this section

I could not make a payment with the Coverflex card. What could have happened?

If you are making a payment to an entity that is exclusively in the categories covered by the Coverflex card, it should work. Please confirm that you have a balance for the transaction you are making and ensure that the POS you are using is from the Visa network.

Sometimes merchants have POSs that belong to the Visa network and others that belong to the ATM network - make sure the one you are using is from the Visa network.

Was this article helpful?
0 out of 8 found this helpful


  • Onboarding

    All you need to know to get started

  • Webinar

    Resources to help you navigate Coverflex

  • FAQs

    Answers to employee’s most common questions

  • Meal

    Find out how and where you can use your Meal benefit