Company Set up
- How can I create my Coverflex Company account?
- Setting up your Coverflex account
- How do I add my employees to my Coverflex account?
- When are employees notified that the company has joined Coverflex?
- About the KYB documents we ask you to submit
- How does the benefits selection work for my team?
My Account
- How does the Coverflex Dashboard work?
- How can I top up my Coverflex account?
- When will the transfer I made to my company Coverflex account arrive?
- Why was my transfer returned?
- How long does it take to top up the balance of employees' cards?
- How/where does the card work?
Coverflex Benefits
- How do I activate/set-up benefits?
- What benefits are available from Coverflex?
- What is the tax framework of the benefits?
- What are “other benefits”?
- How can I top up employees' benefit accounts?
- How / Where can employees use benefits?
Coverflex Budgets
Accounting and Legal Information
Subscriptions and Payments
- What subscription periods can the company choose?
- What subscription payment methods are available?
- Do I need to use a credit card to pay for the subscription?
- Can I pay for the subscription with funds from my Coverflex account?
- How is the amount of the subscription invoices calculated?
- I am having trouble paying my subscription by bank card. What should I do?
Health Insurance at Coverflex
- How can I buy Health Insurance through Coverflex?
- How much do I pay for Coverflex to be my insurance broker?
- I have an active policy with an insurance broker - can I still change to Coverflex?
- What does it mean to transfer my policy to Coverflex?
- My policy is about to renew. What now?
- How can I access the invoices?
Workers Compensation Insurance at Coverflex
- How do I have access to my invoices?
- How do I communicate a Workers' Compensation incident?
- How can I remove employees from the company's policy?
- How do I add employees to my currently active policy?
- How do I check my insurance policy documentation?
- How can I get a quote and what data do I need to share?